Pro Cameras » CONNECTED CAM Series » GY-HC500/550

ID #1394

How do I restore Zixi Protocol on my GY-HC550U/HC500SPU

You need activation FIRMWARE_CHG2_ZIXI file copied to a blank SD card. Connect both the battery and AC adaptor. While camera is powered off, press and hold PUSH AUTO + MENU/THUMB buttons together. Turn on the power and keep holding the 2 buttons until the message “Please Insert Update Media in Slot B” appears. Insert SD card to Slot B and activation starts. When completed, eject SD card, momentarily remove both battery and AC adaptor to reset power. When power is reapplied, verify ZIXI is present from Menu > Network> Live Streaming > Streaming Server > Live Streaming Set > Server1 > Type. (Note: Both Zixi and SRT protocols cannot coexist in the same camera)


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Last update: 2020-04-24 13:04
Author: Jim Vicente
Revision: 1.0

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